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Service Innovation Membership Details

 Service Innovation Programme Membership options:

• Corporate membership - Membership includes:
o a permanent corporate seat to all roundtable sessions free of charge,
o one year's unlimited access to all Premium content in the Roundtable Member Library covering all worldwide roundtable sessions
o Roundtable participant may vary per session

• One-off roundtable participation -  (limited seats available) including:
o Lunch and dinner on the particular event
o The research report resulting from the world wide survey
o Presentation material
o access to Premium content for this theme in the Roundtable Member Library

• One-off corporate participation including on-line corporate membership - One roundtable session with one year unlimited access to all Premium content in the Roundtable Member Library covering all world wide roundtable sessions
 
• In-company Service Innovation Initiatives - Custom made innovation programmes that will address corporate challenges in service through a combination of knowledge transfer and innovation activities such as:
o Discovery workshops to identify challenges by service theme, explore innovative solutions, define a vision, and transformation programme
o Best Practices Assessment is a benchmark of service strategy and performance against a peergroup of comparable companies with the objective to identify strategic improvement opportunities
o Service Innovation Assessments to identify how you company rates on key elements of service innovation capability. The assessment may focus on a specific topic or challenge. Noventum consultants will use the Service Maturity Level Framework as a benchmark to determine how to service operations compare with others
o Pilots to try innovative ideas such as new service propositions or to test new methods, tools, management practices, competency frameworks, processes, or information systems

For more information or pricing of participating in Noventum’s Service Innovation Programme contact your nearest Noventum office.

 

NEW INSIGHTS
 
People Development: A Crucial facet to successful service transformation
The value of trained leaders in undertaking Service Transformation
Winning Assessment Approaches to Identifying Improvement Opportunities for Operational Excellence - Video (December 17, 2011)
Breakfast Service et Croissance Profitable - Oracle Videos (November17, 2011)
Breakfast Service et Croissance Profitable - Noventum Video (November 17, 2011)

 

 

 

Publications

 

 

Economics_Book

 

 

 

 

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