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Service people competency benchmarking

  • Service Benchmarking

 

People performance and availability of talent can be assessed through Noventum’s web-based assessment of competencies. Individuals perform a self-assessment of behavioural, professional and service business competencies.

The result is a report indicating the development requirements for each service role in the organisation. The report can be used to plan and measure people development efforts.
 

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Productivity   Advanced productivity   Service effectiveness   Process & system performance   Management practices   People competency

 

 

Related Insights

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Related Services

  • Operational Improvement Assessment
  • Service Benchmarking
  • Productivity Benchmark
  • Advanced Productivity Benchmarking
  • Service effectiveness benchmarking
  • Service process and system performance benchmarking
  • Service management practices benchmarking

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