Home | Contact us | Legal & Privacy | Login | Register | Jobs            
  • About us
    • What We Do
    • Why
    • How
    • Who
    • Where
  • Your Challenges
    • Generating Growth
    • Improving Sustainability
    • Increasing Productivity
  • Solutions
    • Customer Experience
    • Best Practices
      • What Are Best Practices?
      • Why use Best Practices?
      • Best Practices as Components
      • How to use Best Practices
      • Deliverables
    • Powerful People Performance
    • Service Benchmarking
      • Productivity
      • Advanced Productivity
      • Service Effectiveness
      • Process & System Performance
      • Management Practices
      • People Competency
      • Customer Experience Assessment
    • Service Process Management
    • Operational Excellence
    • Sustainability in Services
    • Customer Feedback
  • Training
    • Overview
    • Open Course Schedule
  • Private Equity
    • About Private Equity
    • Investment Strategy
    • Investment Criteria
    • Partnership for Growth
    • Getting Started
  • Research
    • Overview
    • Low Cost-High Value
    • Service Transformation
    • Publications & Reports
    • Events schedule
  • Events
  • Insights

Productivity Benchmark

  • Service Benchmarking

 

Web based basic service benchmarking allows you to compare the Key Performance Indicators (KPI's), of the main service delivery processes as well as benchmark financial performance with a peer group of comparable companies.

The result is a periodic benchmark report indicating where cost and operational service performance are better or worse than the peer group.

 

Basic Service Productivity Benchmark - Request a free trial

Full Service KPI  Report for Small & Mid Companies -  995,- Euros  Request a sample report 

Full report and analysis for key performance indicators for the main service delivery processes aimed at companies with no more than 50 employees (FTE) in their service organisation  

Full Service KPI  Report for Mid to Large Companies  - 1495,- Euros   Request a sample report

Full report and analysis for key performance indicators for the main service delivery processes aimed at companies with up to 250 employees (FTE) in their service organisation

Large Companies, Full Service KPI  Report, Fees upon request   Request a quotation  

Full report and analysis for key performance indicators for the main service delivery processes aimed at companies with more than 250 employees (FTE) in their service organisation

 

Productivity  Advanced productivity   Service effectiveness   Process & system performance   Management practices   People competency

 
 

 

Related Insights

  • The importance of gaining insight of external performance to support business improvement through effective measurement -Summary

Related Services

  • Operational Improvement Assessment
  • Service Benchmarking
  • Advanced Productivity Benchmarking
  • Service effectiveness benchmarking
  • Service process and system performance benchmarking
  • Service management practices benchmarking
  • Service people competency benchmarking

NEW INSIGHTS
 
How to Boost Sales in the Wake of the Crisis
NOVENTUM CASE STUDY: How one company sought happiness in its path to growth
Happiness in your Service Organisation
How to Become More Customer Centric with Better Customer Research
NOVENTUM IN 2012: Looking Back and Looking Forward

 

Economics_Book

view full length video 

 

Service-Training

Home | Contact us | Legal & Privacy | Jobs
Copyright 2006-2011 Noventum Service Management Consultants
Follow us on: