Downton Service Management Consultants values partnerships for delivering services throughout Europe. Downton has developed successful partnerships with the following companies. If you are interested in discussing a business partner relationship with us please contact us.
Service Strategies Corporation
Headquartered in San Diego, CA, USA, Service Strategies advances service excellence by providing industry-standard certification and career development programs that ensure delivery of consistent, high-quality service and support. Service Strategies applies a proven benchmark process to its certification programs that measures and drives effectiveness for continuous service improvement. In addition, the company’s tailored training programs enhance the careers of service professionals throughout the industry and lead to increased organizational effectiveness. For more information, visit www.servicestrategies.com, email info@servicestrategies.com or call +1 858.674.4864, toll free in North America 800.552.3058
Service Capability & Performance
The definitive standards for service excellence in the technology industry, providing the framework for measuring performance, implementing best practices, and leveraging a network of professionals actively engaged in enhancing the quality of their service operations.
Career Development
Specialized career development courseware for the service and support industry. Competency-based, interactive courses providing the specific knowledge and skills your organization needs to gain and maintain a competitive edge in today's market.
Consulting
Flexible consulting services and custom, requirements-driven project assistance. Our consulting experts can help your company handle the rapid change and complexities inherent to technology service operations.
