Noventum Service Innovation Clients include:
“The roundtable sessions hit the mark on all levels. Professionally relevant content, high calibre delegates and facilitated by a thought leading organisation. Easy to justify too, as each time I've attended, I have come away with practical ideas and techniques to apply to my business”. Chris Farnath, Senior Director, Customer Support, Europe & Africa, Aspect Software
“It is rare to be invited to an event and leave it more informed, better educated and enthused about Customer Service Management. In the case of the Noventum Roundtable forums, this is the exception. To be able to discuss with other organisations – both in your own industry and in complementary ones – the key challenges of delivering great customer service and how others have achieved it, in an open, collaborative, engaging and thought provoking manner has helped me enormously. As a result, I have been able to take a number of key learning’s and apply them in my own organisation in the areas of customer loyalty management and the evolution of service management in the 21st century”. Martin Summerhayes, Head of Strategy & Business Change, Core Division UK&I, Fujistu UK
