Noventum’s library of best practices and service industry standards consist of components that each contain the relevant industry standard management practices, performance indicators, people competency profiles, process models and IT requirements.
Noventum has build a comprehensive library of best practices and service industry standards from various industry sectors, that have been successfully implemented by the leading service organisations in the world. If you are planning to start an improvement project you may first want to find out which best practices and service industry standards are available to you.
Best practices What are best practices? Why use best practices? Best practice as components How to use best practices Deliverables
