Consulting

Grow faster with reduced effort

Services

Benchmarking, Service Business Strategy, Service Transformation

We guide global manufacturing and industrial service companies that are seeking to profitably grow, extend and improve the performance of their service operations.

By deploying our proven methods, frameworks and benchmarks, we help to define and implement service strategies that measurably improve business performance, increase revenue, profitability and improve the brand experience.

Key activities:

  • Assessing the growth & productivity potential
  • Researching the delivered brand experience
  • Developing service strategies
  • Designing and deploying basic and advanced service propositions
  • (Re)designing service marketing, sales & delivery models
  • Managing service transformations

Click here to find out how we have helped other companies achieve their (service) business objectives, or contact us directly to find out what we can do for you.

Let's start to together!



7 steps for selecting a FSM solution

A Field Service Management (FSM) solution is a key enabler for a service business to deliver best-in-class customer experiences, maximize efficiency and achieve strategic goals. Selecting the most suitable FSM solution can be a daunting task as there are numerous products on the market, each with its own strengths and weaknesses, and no single product can support complete end-to-end service processes.

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