Grow faster with reduced effort


Benchmarking, Service Business Strategy, Service Transformation

We guide global manufacturing and industrial service companies that are seeking to profitably grow, extend and improve the performance of their service operations.

By deploying our proven methods, frameworks and benchmarks, we help to define and implement service strategies that measurably improve business performance, increase revenue, profitability and improve the brand experience.

Key activities:

  • Assessing the growth & productivity potential
  • Researching the delivered brand experience
  • Developing service strategies
  • Designing and deploying basic and advanced service propositions
  • (Re)designing service marketing, sales & delivery models
  • Managing service transformations

Click here to find out how we have helped other companies achieve their (service) business objectives, or contact us directly to find out what we can do for you.

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Megatrends: The impact of societal trends on the manufacturing business

Manufacturers understand the need to be innovative in developing new capabilities and services for customers. Value is not limited to the ownership of the asset supplied to customers, but is created in the usage of the product. In this white paper, we investigated how Societal Megatrends have and will impact the manufacturing industry - our conclusions were derived from a joint research project with the Advanced Services Group, a centre of excellence at Aston Business School.

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